Αυτός ο ιστότοπος θα έχει περιορισμένη λειτουργικότητα, όσο εκτελούμε εργασίες συντήρησης για να βελτιώσουμε την εμπειρία σας. Αν ένα άρθρο δεν επιλύει το ζήτημά σας και θέλετε να κάνετε μια ερώτηση, η κοινότητα υποστήριξής μας είναι έτοιμη να σας βοηθήσει στο Twitter (@FirefoxSupport) και στο Reddit (/r/firefox).

Αναζήτηση στην υποστήριξη

Προσοχή στις απάτες! Δεν θα σας ζητήσουμε ποτέ να καλέσετε ή να στείλετε μήνυμα σε κάποιον αριθμό τηλεφώνου ή να μοιραστείτε προσωπικά δεδομένα. Αναφέρετε τυχόν ύποπτη δραστηριότητα μέσω της επιλογής «Αναφορά κατάχρησης».

Μάθετε περισσότερα

How do I remove ask.com from mozilla?

  • 2 απαντήσεις
  • 14 έχουν αυτό το πρόβλημα
  • 45 προβολές
  • Τελευταία απάντηση από the-edmeister

more options

Ask.com gives these directions:

"First make sure you don't have the Ask Toolbar installed, as it may cause the homepage to revert to Ask. You can find this toolbar in your Firefox Extensions. In the upper right corner of your Firefox windows there should be an icon with three horizontal lines stacked up. Click those three lines, then from the menu that appears, click Add-ons. Once you have the Add-ons screen up, click Extensions on the left hand side. Then look through your extensions for the Ask Toolbar and remove it. You may still need to change your homepage once you have removed those programs, which you can do by following the instructions below."

But I can't get to a Firefox window from ask.com.

Ask.com gives these directions: "First make sure you don't have the Ask Toolbar installed, as it may cause the homepage to revert to Ask. You can find this toolbar in your Firefox Extensions. In the upper right corner of your Firefox windows there should be an icon with three horizontal lines stacked up. Click those three lines, then from the menu that appears, click Add-ons. Once you have the Add-ons screen up, click Extensions on the left hand side. Then look through your extensions for the Ask Toolbar and remove it. You may still need to change your homepage once you have removed those programs, which you can do by following the instructions below." But I can't get to a Firefox window from ask.com.

Επιλεγμένη λύση

hello tkeithdixM, you appear to be using a very outdated and insecure firefox version. first please download the latest version of the browser (you can do so at https://www.mozilla.org/firefox/all/) and install it as soon as possible.

afterwards try to reset firefox and see if this can address the issue...

Ανάγνωση απάντησης σε πλαίσιο 👍 1

Όλες οι απαντήσεις (2)

more options

Επιλεγμένη λύση

hello tkeithdixM, you appear to be using a very outdated and insecure firefox version. first please download the latest version of the browser (you can do so at https://www.mozilla.org/firefox/all/) and install it as soon as possible.

afterwards try to reset firefox and see if this can address the issue...

more options