Can't open Firefox, tried to re-install and was told to close before installing
Apparently Firefox things it is open on my computer, but it won't open, and when I try to re-install it continues to tell me it is open and must be closed before re-installing.
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Hi, see if it is running in the Task Manager - Ctrl+Shift+Esc > Applications tab, if it is, select it and click End Task.
Hope that will help.
The problem may the firefox.exe is running in background.
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Create a new profile as a test to check if your current profile is causing the problems.
See Creating a profile:
- https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
- http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem
Profile Backup and Restore
Τροποποιήθηκε στις από το χρήστη iamjayakumars