Αυτός ο ιστότοπος θα έχει περιορισμένη λειτουργικότητα, όσο εκτελούμε εργασίες συντήρησης για να βελτιώσουμε την εμπειρία σας. Αν ένα άρθρο δεν επιλύει το ζήτημά σας και θέλετε να κάνετε μια ερώτηση, η κοινότητα υποστήριξής μας είναι έτοιμη να σας βοηθήσει στο Twitter (@FirefoxSupport) και στο Reddit (/r/firefox).

Avatar for Username

Αναζήτηση στην υποστήριξη

Προσοχή στις απάτες! Δεν θα σας ζητήσουμε ποτέ να καλέσετε ή να στείλετε μήνυμα σε κάποιον αριθμό τηλεφώνου ή να μοιραστείτε προσωπικά δεδομένα. Αναφέρετε τυχόν ύποπτη δραστηριότητα μέσω της επιλογής «Αναφορά κατάχρησης».

Μάθετε περισσότερα

Αυτό το νήμα αρχειοθετήθηκε. Παρακαλούμε κάντε νέα ερώτηση αν χρειάζεστε βοήθεια.

Cannot access gmail on Firefox with Windows 8.1

  • 1 απάντηση
  • 2 έχουν αυτό το πρόβλημα
  • 5 προβολές
  • Τελευταία απάντηση από philipp

Midgiesmom
Midgiesmom
more options

When I try to access gmail, I get the following message from FireFox:

"Untrusted Connection"

"If you usually connect to this site without problems, this error could mean that someone is trying to impersonate the site, and you shouldn't continue.

This site uses HTTP Strict Transport Security (HSTS) to specify that Firefox only connect to it securely. As a result, it is not possible to add an exception for this certificate.

mail.google.com uses an invalid security certificate. The certificate is not trusted because no issuer chain was provided. (Error code: sec_error_unknown_issuer)"

Additionally, Firefox offers no other solution to this problem.

This is a new HP laptop with Windows 8.1. My previous laptop had Windows 7 and before that all of the other Windows versions and I've never had a problem accessing Gmail before using Firefox.

I use gmail literally all day long for my work. Please fix this or tell me how to fix it.

When I try to access gmail, I get the following message from FireFox: "Untrusted Connection" "If you usually connect to this site without problems, this error could mean that someone is trying to impersonate the site, and you shouldn't continue. This site uses HTTP Strict Transport Security (HSTS) to specify that Firefox only connect to it securely. As a result, it is not possible to add an exception for this certificate. mail.google.com uses an invalid security certificate. The certificate is not trusted because no issuer chain was provided. (Error code: sec_error_unknown_issuer)" Additionally, Firefox offers no other solution to this problem. This is a new HP laptop with Windows 8.1. My previous laptop had Windows 7 and before that all of the other Windows versions and I've never had a problem accessing Gmail before using Firefox. I use gmail literally all day long for my work. Please fix this or tell me how to fix it.

Όλες οι απαντήσεις (1)

philipp
philipp
  • Moderator
more options

hi, in order to know what's going on we probably need more information about the issuer of the failing certificate. please proceed like this: enter chrome://pippki/content/exceptionDialog.xul into the location bar, and in the page that opens, set the server location to "https://mail.google.com" in order to retrieve and view the certificate. then please report back with the data of the issued by section of the certificate viewer. thank you!