Αυτός ο ιστότοπος θα έχει περιορισμένη λειτουργικότητα, όσο εκτελούμε εργασίες συντήρησης για να βελτιώσουμε την εμπειρία σας. Αν ένα άρθρο δεν επιλύει το ζήτημά σας και θέλετε να κάνετε μια ερώτηση, η κοινότητα υποστήριξής μας είναι έτοιμη να σας βοηθήσει στο Twitter (@FirefoxSupport) και στο Reddit (/r/firefox).

Αναζήτηση στην υποστήριξη

Προσοχή στις απάτες! Δεν θα σας ζητήσουμε ποτέ να καλέσετε ή να στείλετε μήνυμα σε κάποιον αριθμό τηλεφώνου ή να μοιραστείτε προσωπικά δεδομένα. Αναφέρετε τυχόν ύποπτη δραστηριότητα μέσω της επιλογής «Αναφορά κατάχρησης».

Μάθετε περισσότερα

Your download was interrupted. - Unable to install

  • 2 απαντήσεις
  • 2 έχουν αυτό το πρόβλημα
  • 26 προβολές
  • Τελευταία απάντηση από Tussca

more options

My Firefox wanted to update. I let it, it crashed in the middle.

Windows 7 Pro

Firefox wouldn't open after that. I checked my programs and features list and there was two versions listed as well as the background maintenance program. Pressing uninstall on both listed versions came back with the message along the lines of "this program has already been uninstalled would you like to remove it from the list..." So I removed both of those and the maintenance program since nothing was working anyway.

Now I cant install. Using the stub installer I get to the install bar and all the way to the end (past the downloading and into the installing) and it says "Your download was interrupted. Please click the OK button to continue." Screen shot attached.

I try the offline installer and it gets to the extracting window, fully loads that and then closes and nothing happens.


-There is nothing in the event logs. -I've used ccleaner to clean up the registry and temp files etc. -I've manually gone through the registry cleaning up stuff -Removed the folder at %APPDATA%\Roaming\Mozilla -Tried installing older versions

Is there a log somewhere I can see to find out whats actually wrong?

My Firefox wanted to update. I let it, it crashed in the middle. Windows 7 Pro Firefox wouldn't open after that. I checked my programs and features list and there was two versions listed as well as the background maintenance program. Pressing uninstall on both listed versions came back with the message along the lines of "this program has already been uninstalled would you like to remove it from the list..." So I removed both of those and the maintenance program since nothing was working anyway. Now I cant install. Using the stub installer I get to the install bar and all the way to the end (past the downloading and into the installing) and it says "Your download was interrupted. Please click the OK button to continue." Screen shot attached. I try the offline installer and it gets to the extracting window, fully loads that and then closes and nothing happens. -There is nothing in the event logs. -I've used ccleaner to clean up the registry and temp files etc. -I've manually gone through the registry cleaning up stuff -Removed the folder at %APPDATA%\Roaming\Mozilla -Tried installing older versions Is there a log somewhere I can see to find out whats actually wrong?

Επιλεγμένη λύση

I've finally gotten FF to install. It appears another program on the system was broken (Tune Up Utilities 2011) and stopping FF from installing but not other programs so I didnt notice at first.

Ανάγνωση απάντησης σε πλαίσιο 👍 0

Όλες οι απαντήσεις (2)

more options

New info - I changed the install location and watched it "install" it never made the folder to install to.

And before someone asks yes I've tried running as Administrator.

more options

Επιλεγμένη λύση

I've finally gotten FF to install. It appears another program on the system was broken (Tune Up Utilities 2011) and stopping FF from installing but not other programs so I didnt notice at first.