I cannot installl Microsoft 10, is there something else I need to do?
I have tried several times to install the free version of windows 10, it acts like it is working but then I find that it has failed to install.
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I think Microsoft's support site would be a better bet for troubleshooting this problem. I think this link will start a new question under Windows 10:
http://answers.microsoft.com/en-us/newthread?forum=windows&threadtype=Questions&filter=windows_10
See also: Here's What You Can Do if Windows 10 Upgrade Fails