Why does v51.0.1 "View Image Info" no longer work without refreshing it?
After updating FF to v51.0.1, the right-click "View Image Info" no longer shows the size of the image unless the user either closes the window and reopens it, or clicks on a different "object" then back on the "image" object.
Also, the acceptance of the FF update installed the 32-bit version over my 64-bit version; very annoying.
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Nearly 3 months later, no reply or response - problem has continued with all versions through 53.0.
IS THERE GOING TO BE A FIX?
This "Support" system does not work.
Can you attach a screenshot?
- https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem
- use a compressed image type like PNG or JPG to save the screenshot
Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button# or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.
- switch to the DEFAULT theme: "3-bar" menu button# or Tools -> Add-ons -> Appearance
- do NOT click the "Refresh Firefox" button on the Safe Mode start window
- https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
- https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems
Thanks cor-el,
Unfortunately this problem has become moot. I am currently stuck at FF 52.1.0 ESR and FireFox seems to be an end-of-life-product itself.
Please see my comments on this issue at "Retailer Web Sites Are No Longer Supporting FireFox" (https://support.mozilla.org/en-US/questions/1158040)
Even if this "image-size" display were fixed, I will never see it, since Mozilla has abandoned many of the web sites I visit daily (with 52.1.0 ESR.)