Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Αυτός ο ιστότοπος θα έχει περιορισμένη λειτουργικότητα, όσο εκτελούμε εργασίες συντήρησης για να βελτιώσουμε την εμπειρία σας. Αν ένα άρθρο δεν επιλύει το ζήτημά σας και θέλετε να κάνετε μια ερώτηση, η κοινότητα υποστήριξής μας είναι έτοιμη να σας βοηθήσει στο Twitter (@FirefoxSupport) και στο Reddit (/r/firefox).

Αναζήτηση στην υποστήριξη

Προσοχή στις απάτες! Δεν θα σας ζητήσουμε ποτέ να καλέσετε ή να στείλετε μήνυμα σε κάποιον αριθμό τηλεφώνου ή να μοιραστείτε προσωπικά δεδομένα. Αναφέρετε τυχόν ύποπτη δραστηριότητα μέσω της επιλογής «Αναφορά κατάχρησης».

Μάθετε περισσότερα

How do I stop a popup menu asking me to login into Moz Extention?

  • 1 απάντηση
  • 1 έχει αυτό το πρόβλημα
  • 2 προβολές
  • Τελευταία απάντηση από Happy112

more options

It keeps popping up as a small window showing a place for user name and password. It then has a check box for login and one for cancel. If I press cancel nothing happens. I'm afraid to check login in case it is virus. If I click the X in the corner it closes, only for it to come back. Within an hour it will open up to 25 or more times and I have go in and close all these windows. What is this and is really coming from Firefox?

It keeps popping up as a small window showing a place for user name and password. It then has a check box for login and one for cancel. If I press cancel nothing happens. I'm afraid to check login in case it is virus. If I click the X in the corner it closes, only for it to come back. Within an hour it will open up to 25 or more times and I have go in and close all these windows. What is this and is really coming from Firefox?

Όλες οι απαντήσεις (1)

more options

Hi  !

Good for you to be on the alert, for it's a scam  !

When you get a scam page that shows that two-line Authentication Required dialog, and you cancel it, usually the page will reload and show it again. To break the cycle, tap the Esc key several times in a row quickly. That should cancel the dialog AND the reload. Then you can easily close the tab.

To prevent this from happening again, you could consider installing uBlock Origin  : https://addons.mozilla.org/en-US/firefox/addon/ublock-origin/

Even though you haven clicked on anything, just to be on the safe side, it wouldn't hurt to run some malware scans :

Further information can be found in this article :
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners.
They all work differently   -   what one program doesn't pick up, the other might.