Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Αυτός ο ιστότοπος θα έχει περιορισμένη λειτουργικότητα, όσο εκτελούμε εργασίες συντήρησης για να βελτιώσουμε την εμπειρία σας. Αν ένα άρθρο δεν επιλύει το ζήτημά σας και θέλετε να κάνετε μια ερώτηση, η κοινότητα υποστήριξής μας είναι έτοιμη να σας βοηθήσει στο Twitter (@FirefoxSupport) και στο Reddit (/r/firefox).

Αναζήτηση στην υποστήριξη

Προσοχή στις απάτες! Δεν θα σας ζητήσουμε ποτέ να καλέσετε ή να στείλετε μήνυμα σε κάποιον αριθμό τηλεφώνου ή να μοιραστείτε προσωπικά δεδομένα. Αναφέρετε τυχόν ύποπτη δραστηριότητα μέσω της επιλογής «Αναφορά κατάχρησης».

Μάθετε περισσότερα

Firefox upgraded to version 64 and after that firefox does not connect to internet, just white screen. Tried installing version 64 32bit and 64 bit and rebooted

  • 2 απαντήσεις
  • 1 έχει αυτό το πρόβλημα
  • 30 προβολές
  • Τελευταία απάντηση από FredMcD

more options

Firefox upgraded to version 64 and after that firefox does not connect to internet, just white screen. Tried installing version 64 32bit and 64 bit and rebooted many time so change. after typing lets say google.com in address bar and hit enter , it doesn't do anything at all. Reinstalled firefox 64version both 32 bit and 64 bit version and even tried older versions like 62,57 but nothing changes , still just white screen. Sometimes even after typing "about:preference" in address bar and hit enter button, nothing comes after that. Please help

Firefox upgraded to version 64 and after that firefox does not connect to internet, just white screen. Tried installing version 64 32bit and 64 bit and rebooted many time so change. after typing lets say google.com in address bar and hit enter , it doesn't do anything at all. Reinstalled firefox 64version both 32 bit and 64 bit version and even tried older versions like 62,57 but nothing changes , still just white screen. Sometimes even after typing "about:preference" in address bar and hit enter button, nothing comes after that. Please help

Όλες οι απαντήσεις (2)

more options
more options

Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}