Αυτός ο ιστότοπος θα έχει περιορισμένη λειτουργικότητα, όσο εκτελούμε εργασίες συντήρησης για να βελτιώσουμε την εμπειρία σας. Αν ένα άρθρο δεν επιλύει το ζήτημά σας και θέλετε να κάνετε μια ερώτηση, η κοινότητα υποστήριξής μας είναι έτοιμη να σας βοηθήσει στο Twitter (@FirefoxSupport) και στο Reddit (/r/firefox).

Αναζήτηση στην υποστήριξη

Προσοχή στις απάτες! Δεν θα σας ζητήσουμε ποτέ να καλέσετε ή να στείλετε μήνυμα σε κάποιον αριθμό τηλεφώνου ή να μοιραστείτε προσωπικά δεδομένα. Αναφέρετε τυχόν ύποπτη δραστηριότητα μέσω της επιλογής «Αναφορά κατάχρησης».

Μάθετε περισσότερα

Migrated to another PC. Everything works but cannot receive emails, but can send.

  • 9 απαντήσεις
  • 2 έχουν αυτό το πρόβλημα
  • 1 προβολή
  • Τελευταία απάντηση από eric.hannouz

more options

Hi, I've followed the instructions closely to migrate my profile onto another machine. Everything is there, all emails and settings are correct for incoming and outgoing servers. I have 2 windows 10 PC's with identical Thunderbird installations. The original one works fine, but the new one cannot receive emails - status just says '(email address) connected to mail.livemail.uk' and stays there.

The only difference is that the new version is 78.0.1 32 bit and the old one is 68.10.0 32 bit Has any kind soul got some ideas? Thanks Chris

Hi, I've followed the instructions closely to migrate my profile onto another machine. Everything is there, all emails and settings are correct for incoming and outgoing servers. I have 2 windows 10 PC's with identical Thunderbird installations. The original one works fine, but the new one cannot receive emails - status just says '(email address) connected to mail.livemail.uk' and stays there. The only difference is that the new version is 78.0.1 32 bit and the old one is 68.10.0 32 bit Has any kind soul got some ideas? Thanks Chris

Επιλεγμένη λύση

Stick to v68 on the other PC. You can download v68 from https://archive.mozilla.org/pub/thunderbird/releases/68.10.0/win32/ and migrate the profile afresh.

Ανάγνωση απάντησης σε πλαίσιο 👍 1

Όλες οι απαντήσεις (9)

more options

Επιλεγμένη λύση

Stick to v68 on the other PC. You can download v68 from https://archive.mozilla.org/pub/thunderbird/releases/68.10.0/win32/ and migrate the profile afresh.

more options

Hi Chris, I have exactly the same problem:

* Fasthosts mail server:  unable to receive emails but could send.
* Names mail server: OK

I also tried installing Thunderbird 78.0.1 on a vanilla Windows 10. Still no luck. But the 68.11 worked fine.

I did try reinstalling an older Thunderbird, but a dialog popped up and said the profile was not compatible. Have you had any success?

more options

Hi, I installed 68.10 (32 bit)on the new machine (64 bit) copied the original profiles over, and selected the original profile on help-troubleshooting-about: profiles. Its been working OK - I am now leaving well alone!!

more options

Thanks! Think I may have to resort to exporting from v78, and then importing to v68 with an add-on :(

more options

social_bot said

Thanks! Think I may have to resort to exporting from v78, and then importing to v68 with an add-on :(

Don't you have a backup of your v68 profile folder?

more options

Sadly the back ups are way too old!...Got daily/weekly backups of everything else! :( I know, I know...not backing up data is a completely novice error. It just slipped through the digital cracks so to speak.

more options
more options

social_bot said

Same issue as?: [update to 78 Thunderbird no longer receives mail]

Not necessarily. Have you tried a new v78 profile instead?

more options

As said in the above link, I have the same issue: Thunderbird v78 says it is connected to the server, but it sticks here and does not read the email, ... unless I disable the security, which is quite dangerous nowadays.