Αυτός ο ιστότοπος θα έχει περιορισμένη λειτουργικότητα, όσο εκτελούμε εργασίες συντήρησης για να βελτιώσουμε την εμπειρία σας. Αν ένα άρθρο δεν επιλύει το ζήτημά σας και θέλετε να κάνετε μια ερώτηση, η κοινότητα υποστήριξής μας είναι έτοιμη να σας βοηθήσει στο Twitter (@FirefoxSupport) και στο Reddit (/r/firefox).

Avatar for Username

Αναζήτηση στην υποστήριξη

Προσοχή στις απάτες! Δεν θα σας ζητήσουμε ποτέ να καλέσετε ή να στείλετε μήνυμα σε κάποιον αριθμό τηλεφώνου ή να μοιραστείτε προσωπικά δεδομένα. Αναφέρετε τυχόν ύποπτη δραστηριότητα μέσω της επιλογής «Αναφορά κατάχρησης».

Μάθετε περισσότερα

Αυτό το νήμα αρχειοθετήθηκε. Παρακαλούμε κάντε νέα ερώτηση αν χρειάζεστε βοήθεια.

I can't log in to Virgin Media

  • 1 απάντηση
  • 1 έχει αυτό το πρόβλημα
  • 37 προβολές
  • Τελευταία απάντηση από FredMcD

Barbara
Barbara
more options

For the last 2 days I have been unable to log in to my Virgin Media account or e-mails. Virgin are saying that because all other phones, computers and tablets are connecting to the Hub the fault must be on my computer. However, I have tried connecting to Virgin on my tablet and phone and the site still does not recognise my username or password. I have also tried connecting through other browsers, Chrome, Microsoft Edge but I still cannot access my Virgin account. Does anyone have any ideas on how I can get my access back if Virgin are saying it is not their problem?

For the last 2 days I have been unable to log in to my Virgin Media account or e-mails. Virgin are saying that because all other phones, computers and tablets are connecting to the Hub the fault must be on my computer. However, I have tried connecting to Virgin on my tablet and phone and the site still does not recognise my username or password. I have also tried connecting through other browsers, Chrome, Microsoft Edge but I still cannot access my Virgin account. Does anyone have any ideas on how I can get my access back if Virgin are saying it is not their problem?

Επιλεγμένη λύση

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

Ανάγνωση απάντησης σε πλαίσιο 👍 0

Όλες οι απαντήσεις (1)

FredMcD
FredMcD
more options

Επιλεγμένη λύση

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}