We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Αυτός ο ιστότοπος θα έχει περιορισμένη λειτουργικότητα, όσο εκτελούμε εργασίες συντήρησης για να βελτιώσουμε την εμπειρία σας. Αν ένα άρθρο δεν επιλύει το ζήτημά σας και θέλετε να κάνετε μια ερώτηση, η κοινότητα υποστήριξής μας είναι έτοιμη να σας βοηθήσει στο Twitter (@FirefoxSupport) και στο Reddit (/r/firefox).

Avatar for Username

Αναζήτηση στην υποστήριξη

Προσοχή στις απάτες! Δεν θα σας ζητήσουμε ποτέ να καλέσετε ή να στείλετε μήνυμα σε κάποιον αριθμό τηλεφώνου ή να μοιραστείτε προσωπικά δεδομένα. Αναφέρετε τυχόν ύποπτη δραστηριότητα μέσω της επιλογής «Αναφορά κατάχρησης».

Μάθετε περισσότερα

Αυτό το νήμα αρχειοθετήθηκε. Παρακαλούμε κάντε νέα ερώτηση αν χρειάζεστε βοήθεια.

Firefox For Android On Phone doesn't respond to Taps

  • 5 απαντήσεις
  • 1 έχει αυτό το πρόβλημα
  • 35 προβολές
  • Τελευταία απάντηση από petejc

petejc
petejc
more options

I almost always have to tap multiple times....like 7 or 8 times ... to get a link to open. This happens on almost all sites...google, mozilla.org, my own site. Responses are immediate if I go into FireFox settings and tap around. Also, all other taps are immediate...like mail, calculator, etc. That includes tapping a link in an email. The page will open with one tap but then any links on the page will take many taps.

The phone is a Sony Model G8441 running Android 9. Build number 47.2.A.11.228

I almost always have to tap multiple times....like 7 or 8 times ... to get a link to open. This happens on almost all sites...google, mozilla.org, my own site. Responses are immediate if I go into FireFox settings and tap around. Also, all other taps are immediate...like mail, calculator, etc. That includes tapping a link in an email. The page will open with one tap but then any links on the page will take many taps. The phone is a Sony Model G8441 running Android 9. Build number 47.2.A.11.228

Επιλεγμένη λύση

Yippie, I just installed 84.1.1 and I am no longer experiencing the "non-response" problem. Every tap on a link is as snappy as on Chrome. I had switched to Chrome because I couldn't use FireFox because of frustration.

Ανάγνωση απάντησης σε πλαίσιο 👍 0

Όλες οι απαντήσεις (5)

petejc
petejc Ιδιοκτήτης ερώτησης
more options

I still have this problem. I tried clearing the cache and data but that didn't help. That prompted me to enable the chrome browser that was on my phone. It is great, really snappy. One tap and it does the right thing. FireFox still requires 6...7...or 8 taps to make something happen.

I really don't want to use Chrome......google knows too much about me already. Can it be some settings that cause this? What can I do?

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

What version of Firefox for Android do you have installed on your device?

petejc
petejc Ιδιοκτήτης ερώτησης
more options

I don't know what it was when I first had the problem but I have been trying to get it to work so I uninstalled it and reinstalled it from the play store. It still has the problem. For example, even the moz://a Support page, Frequent topics, Basic browsing took 6 or 7 taps.

Version 83.1.0 Build #2015776403 AC: 63.0.9,fc54c566e GV: 83.0-202011112153044 AS:63.0.0 Wednesday 11/18 @ 6:23 PM

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

I am sorry to hear that this is happening. I can see that our developers are aware of this issue and I hope that it can be resolved very soon.

petejc
petejc Ιδιοκτήτης ερώτησης
more options

Επιλεγμένη λύση

Yippie, I just installed 84.1.1 and I am no longer experiencing the "non-response" problem. Every tap on a link is as snappy as on Chrome. I had switched to Chrome because I couldn't use FireFox because of frustration.