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Cannot open Thunderbird. Get Crash Message "Details: The application did not identify itself"

  • 4 απαντήσεις
  • 1 έχει αυτό το πρόβλημα
  • Τελευταία απάντηση από KIMBERLEY HALL QUIRK

KIMBERLEY HALL QUIRK
KIMBERLEY HALL QUIRK
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When I try to open Thunderbird, a message pops up that says the application had a problem and crashed. It also says that the crash reporter is unable to submit a report for the crash. It then says "Details: The application did not identify itself."

What do I do to fix this?

Thank you.

When I try to open Thunderbird, a message pops up that says the application had a problem and crashed. It also says that the crash reporter is unable to submit a report for the crash. It then says "Details: The application did not identify itself." What do I do to fix this? Thank you.

Τροποποιήθηκε στις από το χρήστη Wayne Mery

Επιλεγμένη λύση

The email sending problem? The combination of charter-mobile.charter.net port 587 connection security STARTTLS. I have to believe that months ago, when I went around and around with tech support about the sending issue that we tried this SMTP combination and it failed, so maybe it was the combination of reinstalling and then using this set up that finally fixed the problem.

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Όλες οι απαντήσεις (4)

Wayne Mery
Wayne Mery
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I have never encountered this message, and I'm not finding any useful historical information.

How much free disk space do you have available? What is your version number? Have you tried reinstalling?

Χρήσιμο;

KIMBERLEY HALL QUIRK
KIMBERLEY HALL QUIRK Ιδιοκτήτης ερώτησης
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I didn't want to reinstall because I was afraid all of my messages saved to folders would get nuked, but Geek Squad reinstalled and fixed the problem.

Then I came home and started working on a problem I've been having for a few months now where I could receive emails from my Spectrum account, but not send emails. In the past I had tried tech support for Thunderbird and Spectrum and multiple suggested fixes from the internet and none worked. Yesterday I found a suggestion on a forum that fixed it.

Crossed fingers, but things are working now.

Χρήσιμο;

Wayne Mery
Wayne Mery
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> Yesterday I found a suggestion on a forum that fixed it.

And what suggestion is that?

Χρήσιμο;

KIMBERLEY HALL QUIRK
KIMBERLEY HALL QUIRK Ιδιοκτήτης ερώτησης
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Επιλεγμένη λύση

The email sending problem? The combination of charter-mobile.charter.net port 587 connection security STARTTLS. I have to believe that months ago, when I went around and around with tech support about the sending issue that we tried this SMTP combination and it failed, so maybe it was the combination of reinstalling and then using this set up that finally fixed the problem.

Χρήσιμο;

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