Αυτός ο ιστότοπος θα έχει περιορισμένη λειτουργικότητα, όσο εκτελούμε εργασίες συντήρησης για να βελτιώσουμε την εμπειρία σας. Αν ένα άρθρο δεν επιλύει το ζήτημά σας και θέλετε να κάνετε μια ερώτηση, η κοινότητα υποστήριξής μας είναι έτοιμη να σας βοηθήσει στο Twitter (@FirefoxSupport) και στο Reddit (/r/firefox).

Αναζήτηση στην υποστήριξη

Προσοχή στις απάτες! Δεν θα σας ζητήσουμε ποτέ να καλέσετε ή να στείλετε μήνυμα σε κάποιον αριθμό τηλεφώνου ή να μοιραστείτε προσωπικά δεδομένα. Αναφέρετε τυχόν ύποπτη δραστηριότητα μέσω της επιλογής «Αναφορά κατάχρησης».

Μάθετε περισσότερα

thunderbird All accounts, folders, mails disappeared

  • 4 απαντήσεις
  • 0 έχουν αυτό το πρόβλημα
  • 5 προβολές
  • Τελευταία απάντηση από AdamOued

more options

Hello,

For a few days now, my Thunderbird has been reset. It asks me to set up an e-mail account. And all my old accounts and e-mails have disappeared. But the profile folder isn't empty. I've tried a number of solutions on the Internet, but still nothing. Please help me. Thanks

Hello, For a few days now, my Thunderbird has been reset. It asks me to set up an e-mail account. And all my old accounts and e-mails have disappeared. But the profile folder isn't empty. I've tried a number of solutions on the Internet, but still nothing. Please help me. Thanks
Συνημμένα στιγμιότυπα

Επιλεγμένη λύση

No backup, no pity .... If you have IMAP accounts you just re-create your accounts which will be automatically synchronized with the server.

If you have POP accounts the punishment is more severe: After re-creating a POP account you'll have to "link" it with the corresponding "pop.xxx.xx" account folder (where the account's messages are still stored) in the "Mail" folder of the Thunderbird profile following this description: go to Account Settings > select the re-created POP account > click Server Settings > Message Store > Local Directory > click button "Browse...." Then navigate to the corresponding "pop.xxx.xx" account folder in "Mail' in the profile folder, select the account folder and click on "Open". This done Thunderbird will invite you to a restart of the application and you should see the folders and messages of this POP account.

https://postimg.cc/FYFDwX7V

Ανάγνωση απάντησης σε πλαίσιο 👍 0

Όλες οι απαντήσεις (4)

more options

Hi, your problem description is typical for a broken prefs.js file. This mostly happens during TB or PC crashes or a current interruption. TB renames the damaged prefs.js file in the profile to prefs-1.js (or invalidprefs.js) and creates a new virgin prefs.js file (5 to 7 kB size) which contains no account data. So on startup doesn't find any account and invites the user to create an account. Go to your profile folder and search for a prefs-1.js file (or invalidprefs.js) to confirm my diagnosis.

The easiest way to solve this problem is to copy the prefs.js file from a recent profile backup and paste it in the profile folder. TB must be shut down during this manoeuvre.

Χρήσιμο;

more options

Hello Mapenzi, Thanks for your quick reply. I found these files but I don't have a backup.

Χρήσιμο;

more options

Επιλεγμένη λύση

No backup, no pity .... If you have IMAP accounts you just re-create your accounts which will be automatically synchronized with the server.

If you have POP accounts the punishment is more severe: After re-creating a POP account you'll have to "link" it with the corresponding "pop.xxx.xx" account folder (where the account's messages are still stored) in the "Mail" folder of the Thunderbird profile following this description: go to Account Settings > select the re-created POP account > click Server Settings > Message Store > Local Directory > click button "Browse...." Then navigate to the corresponding "pop.xxx.xx" account folder in "Mail' in the profile folder, select the account folder and click on "Open". This done Thunderbird will invite you to a restart of the application and you should see the folders and messages of this POP account.

https://postimg.cc/FYFDwX7V

Τροποποιήθηκε στις από τον/την Mapenzi

Χρήσιμο;

more options

Thank for your help.

Χρήσιμο;

Υποβολή ερώτησης

Πρέπει να συνδεθείτε στον λογαριασμό σας για να απαντήσετε σε δημοσιεύσεις. Ξεκινήστε μια νέα ερώτηση εάν δεν διαθέτετε ακόμα λογαριασμό.