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red excamation mark appearing with security lock on banking site indicating third party viewing. How do I get complete security. Bank stated that it was not from them.

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Went to banking web site to log in to check status of account. The last couple of days an exclamation point in a red shield has appeared. I clicked on it and it stated that not all information that I am about to transmit will be encripted and available for third party viewing. I called the bank and they asked if https appeared in address bar and I affirmed. They came back and stated that things were secure from their end that I may need to contact Foxfire as they were not familiar with your browser so they could not advise. They did not recommend using their site until issue was resolved. Help please.

Went to banking web site to log in to check status of account. The last couple of days an exclamation point in a red shield has appeared. I clicked on it and it stated that not all information that I am about to transmit will be encripted and available for third party viewing. I called the bank and they asked if https appeared in address bar and I affirmed. They came back and stated that things were secure from their end that I may need to contact Foxfire as they were not familiar with your browser so they could not advise. They did not recommend using their site until issue was resolved. Help please.

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You can see a broken padlock if there is content on a secure (https) page that comes via an insecure http connection. That can be an image (Tools > Page Info > Media) or a script or something else. You can try to check the page source(View > Page Source) and search for http: to see if anything comes up.


Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.

  1. Shockwave Flash 9.0 r45
  2. Adobe Shockwave for Director Netscape plug-in, version 10.2
  3. Next Generation Java Plug-in 1.6.0_18 for Mozilla browsers

Update the Flash plugin to the latest version.

Update the Shockwave for Director plugin to the latest version.

Update the Java plugin to the latest version.

You should also update Firefox to the latest 3.6.12 version: Help > Check for Updates