When I open my Yahoo mail account, it comes up with lines between every entry. When I try to send a new message, the dialogue box is incomplete. The tool bar above the message box is empty so I cannot change the font or font size, etc.
This problem does not occur when I open my Yahoo mail account in Internet Explorer. Because of it, I cannot use Firefox to access my Yahoo mail.
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See:
- "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
- "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
- Don't make any changes on the Safe mode start window.
See: