Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Αυτός ο ιστότοπος θα έχει περιορισμένη λειτουργικότητα, όσο εκτελούμε εργασίες συντήρησης για να βελτιώσουμε την εμπειρία σας. Αν ένα άρθρο δεν επιλύει το ζήτημά σας και θέλετε να κάνετε μια ερώτηση, η κοινότητα υποστήριξής μας είναι έτοιμη να σας βοηθήσει στο Twitter (@FirefoxSupport) και στο Reddit (/r/firefox).

Αναζήτηση στην υποστήριξη

Προσοχή στις απάτες! Δεν θα σας ζητήσουμε ποτέ να καλέσετε ή να στείλετε μήνυμα σε κάποιον αριθμό τηλεφώνου ή να μοιραστείτε προσωπικά δεδομένα. Αναφέρετε τυχόν ύποπτη δραστηριότητα μέσω της επιλογής «Αναφορά κατάχρησης».

Μάθετε περισσότερα

My searches keep getting redirected to bogus websites

  • 2 απαντήσεις
  • 19 έχουν αυτό το πρόβλημα
  • 16 προβολές
  • Τελευταία απάντηση από Rangerdbs

more options

When I do a search (google, yahoo, etc), I get the search results page but if I click on the link I am redirected to some other site. so I must have some malware on my computer. If instead, I copy and paste the website address into the address bar, it takes me to the correct website. I have run scans with both Norton Anti-Virus and Malware Bytes and both say that my PC is clean. What do I do?

When I do a search (google, yahoo, etc), I get the search results page but if I click on the link I am redirected to some other site. so I must have some malware on my computer. If instead, I copy and paste the website address into the address bar, it takes me to the correct website. I have run scans with both Norton Anti-Virus and Malware Bytes and both say that my PC is clean. What do I do?

Όλες οι απαντήσεις (2)

more options

That can be caused by Malware or a Rootkit. As good as Malwarebytes is, it doesn't catch everything. This is the standard recommendation for dealing with Malware.


Install, update, and run these programs in this order. They are listed in order of efficacy.
(Not all programs detect the same Malware, so you may need to run them all to solve your problem.)
These programs are all free for personal use, but some have limited functionality in the "free mode" - but those are features you really don't need to find and remove the problem that you have.
Note: If your Malware infection is bad enough and you are mis-directed to URL's other than what is posted, you may have to use a different PC to download these programs and use a USB stick to transfer them to the afflicted PC.

Malwarebytes' Anti-Malware - http://www.malwarebytes.org/mbam.php
SuperAntispyware - http://www.superantispyware.com/
AdAware - http://www.lavasoftusa.com/software/adaware/
Spybot Search & Destroy - http://www.safer-networking.org/en/index.html
Windows Defender: Home Page - http://www.microsoft.com/windows/prod.../default.mspx
Also, if you have a search engine re-direct problem, see this:
http://deletemalware.blogspot.com/2010/02/remove-google-redirect-virus.html

If these don't find it or can't clear it, post in one of these forums for specialized help:
http://www.spywarewarrior.com/index.php
http://forum.aumha.org/
http://www.spywareinfoforum.com/
http://bleepingcomputer.com

more options

Thank you - I will try that and advise the results