My comcast password will not hold, and Comcast informs me that Firefox needs to help me with this problem.
In order to open my Comcast email account I need my ID and password. When the password was initially set up it was not the password I wanted. I have tried to reset it myself and also talked to two comcast technicians. One tried to reset but it was not successful. The second technician said that I need to go through Firefox because they (Comcast) are unable to get into your default accounts. I hope my explanation of my problem is understandable and that you can help me. As you can imagine it is very frustration.l
In order to open my Comcast email account I need my ID and password. When the password was initially set up it was not the password I wanted. I have tried to reset it myself and also talked to two comcast technicians. One tried to reset but it was not successful. The second technician said that I need to go through Firefox because they (Comcast) are unable to get into your default accounts.
I hope my explanation of my problem is understandable and that you can help me. As you can imagine it is very frustration.l
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Okay what exactly is the problem here? Is Firefox not remembering the correct password or can you not access your Comcast Account?