Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Αυτός ο ιστότοπος θα έχει περιορισμένη λειτουργικότητα, όσο εκτελούμε εργασίες συντήρησης για να βελτιώσουμε την εμπειρία σας. Αν ένα άρθρο δεν επιλύει το ζήτημά σας και θέλετε να κάνετε μια ερώτηση, η κοινότητα υποστήριξής μας είναι έτοιμη να σας βοηθήσει στο Twitter (@FirefoxSupport) και στο Reddit (/r/firefox).

Αναζήτηση στην υποστήριξη

Προσοχή στις απάτες! Δεν θα σας ζητήσουμε ποτέ να καλέσετε ή να στείλετε μήνυμα σε κάποιον αριθμό τηλεφώνου ή να μοιραστείτε προσωπικά δεδομένα. Αναφέρετε τυχόν ύποπτη δραστηριότητα μέσω της επιλογής «Αναφορά κατάχρησης».

Μάθετε περισσότερα

After FF crashed my restor previous session option was gray and I need to restore the window before crash, how do I do it???

  • 2 απαντήσεις
  • 2 έχουν αυτό το πρόβλημα
  • 9 προβολές
  • Τελευταία απάντηση από cor-el

more options

Firefox crashed and I could not restore my previous window, lost all of my tabs and when i tried to restore the session or window, the option was grayed.

Firefox crashed and I could not restore my previous window, lost all of my tabs and when i tried to restore the session or window, the option was grayed.

Όλες οι απαντήσεις (2)

more options

First thing, don't close Firefox. Open your profile folder and copy all "sessionstore" files to a safe place.

Open your current Firefox settings (AKA Firefox profile) folder using

Help > Troubleshooting Information > "Show Folder" button

Scroll down and look for files starting with sessionstore. The sessionstore.js file contains the tabs in your current session, so while I recommend saving a copy, it probably won't help you very much. sessionstore.bak contains the tabs from your previous session, which may or may not be useful. If you have files with names like sessionstore-1.js, Firefox created those because there was a problem with updating sessionstore.js and they would be current as of their timestamps. You may also find a file named sessionstore.bak-datetime which is a snapshot of your sessionstore the last time you updated Firefox.

Copy all of these to a safe location such as your Documents folder that Firefox will not try to update or clear.

Note: If Windows does not show you file extensions such as .js, turn off the hiding so that you can work accurately with files. This article has the steps: http://support.microsoft.com/kb/865219.

Now... considering the last modified date/time on the files you saved, does any one of them appear to be from the relevant moment so it might contain the missing session?

If yes, we can discuss "mining" that file for relevant addresses.

If not, hmmm, it might not be possible.

more options

You can also try to restore a previous version of the sessionstore.js file.

  • Right-click: Properties > Previous Versions