I keep getting the software upgrade request but it gets hung up "connecting" to server.
I keep getting an "update request" for Firefox but when I click on it, it gets hung up 'connecting to the update server"
I keep getting an "update request" for Firefox but when I click on it, it gets hung up 'connecting to the update server"
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If there are problems with updating or with the permissions then best is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox application and save the disk image file to the desktop
- Firefox 27.0.1: http://www.mozilla.org/en-US/firefox/all.html
- Trash the current Firefox application (open the Applications folder in the Finder and drag the Firefox application to the Trash) to do a clean (re)install
- Install the new version that you have downloaded
- https://support.mozilla.org/kb/Installing+Firefox+on+Mac
Your personal data is stored elsewhere in the Firefox profile folder, so you won't lose your bookmarks and other personal data when you uninstall and (re)install Firefox.