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This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

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Backup, recovery, and sync

Backup, recovery, and sync

Sync your data across different platforms and devices, backup what’s important, and recover it if it’s lost.

Reset your Mozilla account password with Recovery Keys

Generate an account recovery key, so you can sign in to your Mozilla account to regain access to your synced data, in case you forget your password.

Last updated: 11/12/24

Recover important data from an old profile

If you need to create a new Firefox profile, learn how to recover your old Firefox data such as bookmarks, history and passwords.

Last updated: 4 weeks ago

I've lost my Firefox Sync account information - What to do

This article explains what to do if you forget or lose your Mozilla account password and can't access your Sync account.

Last updated: 3 weeks, 2 days ago

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