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How do I get rid of ZoneAlarm search engine in the address bar and middle-of-page search box?

  • 3 replies
  • 8 have this problem
  • 2 views
  • Last reply by nyn46

kenbyrd917
kenbyrd917
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I downloaded ZoneAlarm firewall. It has you install Chrome and choose its search engine when you download. I'd heard these were easily removed afterward. I reset Google in the upper right search bar. Now Firefox starts OK, but each time I use a tab to open another window the ZoneAlarm search is in the address bar and the center search box, and Google search is in the upper right search bar. How can I get rid of all ZoneAlarm search everywhere?

I have the latest version of Firefox and Windows 8.1.

I downloaded ZoneAlarm firewall. It has you install Chrome and choose its search engine when you download. I'd heard these were easily removed afterward. I reset Google in the upper right search bar. Now Firefox starts OK, but each time I use a tab to open another window the ZoneAlarm search is in the address bar and the center search box, and Google search is in the upper right search bar. How can I get rid of all ZoneAlarm search everywhere? I have the latest version of Firefox and Windows 8.1.

Chosen solution

You can check if you have the ZoneAlarm search engine file in the browser\searchplugins folder in the Firefox program or in the searchplugins folder in the Firefox profile folder.

You can use this button to go to the currently used Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)

You can delete the search.json file and possible search-metadata.json and search.sqlite files in the Firefox profile folder to reset the search engines to the default.

Firefox will rebuild the search.json file from the default search engines in the "browser\searchplugins" folder in the Firefox program and the searchplugins folder in the Firefox profile folder.

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All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Chosen Solution

You can check if you have the ZoneAlarm search engine file in the browser\searchplugins folder in the Firefox program or in the searchplugins folder in the Firefox profile folder.

You can use this button to go to the currently used Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)

You can delete the search.json file and possible search-metadata.json and search.sqlite files in the Firefox profile folder to reset the search engines to the default.

Firefox will rebuild the search.json file from the default search engines in the "browser\searchplugins" folder in the Firefox program and the searchplugins folder in the Firefox profile folder.

kenbyrd917
kenbyrd917 Question owner
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I found a ZoneAlarm plug-in my Firefox add-ons and disabled it and the problem was solved.

nyn46
nyn46
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I have Windows7. I had downloaded ZoneAlarm Free and I made sure I unchecked all the "add ons" But now I have ZoneAlarm Search every time I open Firefox. I've uninstalled ZoneAlarm, did Clean.exe, cleaned the regedit and I still get this aweful thing for my homepage. I've reset the homepage and it still changes to ZoneAlarm Search. What is left to do???