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When I try to send an email I get a message - Non ASCII characters in the local part of the recipient address.

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  • 5 have this problem
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  • Last reply by Matt

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I am trying to send an emails to Italy. When I click send I get a message ( Non-ASCII characters in the local part of the recipient address). info@fastserviceabruzzo.it  is one of the email address I am trying to send to. My other email address' work OK. I have sent emails to these Italian address before with no problem.

I am trying to send an emails to Italy. When I click send I get a message ( Non-ASCII characters in the local part of the recipient address). info@fastserviceabruzzo.it  is one of the email address I am trying to send to. My other email address' work OK. I have sent emails to these Italian address before with no problem.

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info@fastserviceabruzzo.it

just make sure there are no "non display" characters there like a blank space.

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Thanks, I have checked for blank spaces at the front and back of the address but still get the same message when I try to send.

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Restart the operating system in safe mode with Networking. This loads only the very basics needed to start your computer while enabling an Internet connection. Click on your operating system for instructions on how to start in safe mode: Windows 8, Windows 7, Windows Vista, Windows XP, OSX

If safe mode for the operating system fixes the issue, there's other software in your computer that's causing problems. Possibilities include but not limited to: AV scanning, virus/malware, background downloads such as program updates.