This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

New PKCS#11 device does not load on ver. 29.0.1 on mac 10.9.2

  • 3 replies
  • 3 have this problem
  • 1 view
  • Last reply by guigs

maulik63
maulik63
more options

I have a Aladdin e-token pro having a digital certificate. I am trying to load this device but nothing happens after I define the module filename under the LOAD option of the Security Device.

I have a Aladdin e-token pro having a digital certificate. I am trying to load this device but nothing happens after I define the module filename under the LOAD option of the Security Device.

Chosen solution

Glad to hear this, I will mark that as the solution!

Read this answer in context 👍 0

All Replies (3)

guigs
guigs
more options

Thank you for your question, please try the following:

  1. Open the Device Manager
  2. Click Load and browse to the directory of the certificate

Please see this reference for more information on security PKCS11 certificates: http://www.mozilla.org/projects/secur.../using_certs_help.html#using_certs_devices

If you have any questions about these steps, we are happy to further investigate.

maulik63
maulik63 Question owner
more options

The problem was resolved when Safenet gave me latest version of Safenet Authentication Client version 8.2 (SP2)

guigs
guigs
more options

Chosen Solution

Glad to hear this, I will mark that as the solution!