This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

How to stop the browser redirect me to Chinese version websites?

  • 2 replies
  • 1 has this problem
  • 39 views
  • Last reply by philipp

zhuowang1980
zhuowang1980
more options

For example, when I typed in nba.com, it goes to http://china.nba.com/index.html?gr=www. Similarly to bing.com.

In addition, when I shop in any website, the currency shows in CNY other than USD.

I'm using the newest version of Firefox (English version) downloaded from the official website. I run the browser in Windows 7 pro English version. The only personalized setup I made to the system is under the Region and Language, Language for non-Unicode programs is Chinese (simplified, PRC). While this didn't affect other browsers as well as previous version of Firefox. I removed this setup for a while but the Firefox still redirecting the websites to Chinese version.

It really bothered me. I love Firefox. Please help!

For example, when I typed in nba.com, it goes to http://china.nba.com/index.html?gr=www. Similarly to bing.com. In addition, when I shop in any website, the currency shows in CNY other than USD. I'm using the newest version of Firefox (English version) downloaded from the official website. I run the browser in Windows 7 pro English version. The only personalized setup I made to the system is under the Region and Language, Language for non-Unicode programs is Chinese (simplified, PRC). While this didn't affect other browsers as well as previous version of Firefox. I removed this setup for a while but the Firefox still redirecting the websites to Chinese version. It really bothered me. I love Firefox. Please help!

All Replies (2)

Microrobot
Microrobot
more options

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions and some Preferences.

  • Open websites will not be saved in Firefox versions lower than 25.

To Reset Firefox do the following:

For Firefox 29.0 and above:

  1. Click the menu button New Fx Menu, click help Help-29 and select Troubleshooting Information.

Now, a new tab containing your troubleshooting information should open.

  1. At the top right corner of the page, you should see a button that says "Reset Firefox"Button reset. Click on it.
  2. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  3. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

Modified by Microrobot

philipp
philipp
  • Moderator
more options

this is a duplicate thread, please continue at https://support.mozilla.org/en-US/questions/1003154