This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Deleting/disabling sync in Firefox 29

  • 1 reply
  • 1 has this problem
  • 16 views
  • Last reply by Epicaleb

more options

Earlier today I set up Sync to transfer my passwords from my laptop to my desktop after reinstalling Windows. I only wanted to transfer these passwords and then delete my passwords from Sync.

So I synced the passwords and signed into my Firefox sync account and deleted my account, thinking this would remove my passwords from the cloud. Some of my synced passwords were out of date, so I updated them. A couple of hours later I get told that my saved Facebook password is wrong - I check the saved passwords list only to find that Firefox has synced my old passwords to my computer again and I see a little message at the bottom telling me that my account will be synced soon.

I do not want Firefox to sync any more data. I want my password data removed from Mozilla's servers. I created a new account using the email address I used on my previous account, but obviously that doesn't give me any option to remove my saved passwords.

Help would be appreciated. I don't want Firefox to keep syncing my old passwords so I have to reset them every time I want to use a website.

Thanks.

Earlier today I set up Sync to transfer my passwords from my laptop to my desktop after reinstalling Windows. I only wanted to transfer these passwords and then delete my passwords from Sync. So I synced the passwords and signed into my Firefox sync account and deleted my account, thinking this would remove my passwords from the cloud. Some of my synced passwords were out of date, so I updated them. A couple of hours later I get told that my saved Facebook password is wrong - I check the saved passwords list only to find that Firefox has synced my old passwords to my computer again and I see a little message at the bottom telling me that my account will be synced soon. I do not want Firefox to sync any more data. I want my password data removed from Mozilla's servers. I created a new account using the email address I used on my previous account, but obviously that doesn't give me any option to remove my saved passwords. Help would be appreciated. I don't want Firefox to keep syncing my old passwords so I have to reset them every time I want to use a website. Thanks.

All Replies (1)

more options

It seems like you want to disconnect from Sync; am I right? If so, just go to Options, and then click Sync. Click Disconnect. Your Firefox will stop trying to sync.

Hope that helps you! Post back if you need more help.