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Password doesn't work?

  • 1 reply
  • 2 have this problem
  • 8 views
  • Last reply by christ1

Andyl12
Andyl12
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I synced my thunderbird account to my phone over a year ago and initially had no problems sending/receiving email. 3 months ago I started to get a message saying "failed to sign in to account" I click on link and it requires me to enter my password again and every time I try this it comes back password incorrect. Where can I reset find my password? I didn't set up the thunderbird account so don't have the master password to view account details as there are 3 email addresses attached to account.

I synced my thunderbird account to my phone over a year ago and initially had no problems sending/receiving email. 3 months ago I started to get a message saying "failed to sign in to account" I click on link and it requires me to enter my password again and every time I try this it comes back password incorrect. Where can I reset find my password? I didn't set up the thunderbird account so don't have the master password to view account details as there are 3 email addresses attached to account.

All Replies (1)

christ1
christ1
  • Top 25 Contributor
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I click on link and it requires me to enter my password ...

What are you talking about?

I didn't set up the thunderbird account so don't have the master password to view account details ...

The master password protects account passwords Thunderbird has remembered. It is not needed to view account details.

To reset passwords Thunderbird has remembered: http://kb.mozillazine.org/Setting_and_changing_email_passwords