This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Loading Problems

  • 5 replies
  • 1 has this problem
  • 8 views
  • Last reply by cor-el

more options

I have been using Firefox for many years and in the last few days it will not load yahoo or Facebook and a couple of other pages. I followed the way to fix it as directed however didnt work. I also uninstalled it and reinstalled and that didnt fix it..Im not a fan of explorer so what do I do to fix this problem?

I have been using Firefox for many years and in the last few days it will not load yahoo or Facebook and a couple of other pages. I followed the way to fix it as directed however didnt work. I also uninstalled it and reinstalled and that didnt fix it..Im not a fan of explorer so what do I do to fix this problem?

All Replies (5)

more options

You did not say what you tried, so we may tell you to do it again.

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache

Press the <Alt> or <F10> key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Advanced > Network > Cached Web Content: Clear Now

and

  • Remove Cookies

Press the <Alt> or <F10> key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Privacy. Under History, select Firefox will Use Custom Settings. There is a button on the right side called Show Cookies.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode; Press the <Alt> or <F10> key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites and see if there is still a problem. Then restart.

more options
more options

no this did not help still having the problem one of the codes says script has a problem https://www.facebook.com/:110

more options

https://www.facebook.com/:110 Sorry, this page isn't available The link you followed may be broken, or the page may have been removed.

I tried https://www.facebook.com/ and had no problem. I don't have account.

What is it you were doing at the time? Give some details.

more options

Note that the trailing :110 refers to the line number in the script where the error occurred