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cannot read the captcha words to log into mozillazine!!!

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by cor-el

gypsycomp
gypsycomp
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I am trying to reset my Mozillazine password, but CANNOT read the captcha words, so I cannot login. Over the years I guess I have used all my email addresses, so CANNOT create a new account.

I am EXTREMELY frustrated with FF, and Mozilla about other things, so this is just the icing to have me move to Chrome. Does anyone else have problems with captcha, or know of a way to read the words?

I am trying to reset my Mozillazine password, but CANNOT read the captcha words, so I cannot login. Over the years I guess I have used all my email addresses, so CANNOT create a new account. I am EXTREMELY frustrated with FF, and Mozilla about other things, so this is just the icing to have me move to Chrome. Does anyone else have problems with captcha, or know of a way to read the words?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

Note that the mozillaZine website isn't related to Mozilla despite of having Mozilla in the name.

  • mozillaZine is an independent Mozilla community and advocacy site. We're not affiliated or endorsed by the Mozilla Corporation but we love them just the same.