This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

message filters do not trigger

  • 1 reply
  • 2 have this problem
  • 2 views
  • Last reply by Matt

Kloetenknacker
Kloetenknacker
more options

I run Thunderbird v24.6.0 and some message filters. The message filters aren't triggered when new e-mail arrives but it works if I run the filters manually.

I already compared with my colleague but all settings are the same. It runs perfectly in his Thunderbird.

Any suggestions?

Thanks, Frank

I run Thunderbird v24.6.0 and some message filters. The message filters aren't triggered when new e-mail arrives but it works if I run the filters manually. I already compared with my colleague but all settings are the same. It runs perfectly in his Thunderbird. Any suggestions? Thanks, Frank

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

different anti virus?