This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

OSX 10.6.8 Firefox 30.0 can't open images from google image search results I can't left click on a google image search result to open the image.

  • 2 replies
  • 21 have this problem
  • 7 views
  • Last reply by andy

andy
andy
more options

OSX 10.6.8 Firefox 30.0 can't open images from google image search results I can't left click on a google image search resultt to open the image. This works fine on Safari so is not a mouse issue. When I tried to ask this question in Firefox when I left clicked on the ASK THIS button nothing happened Originally posted in OS section - Sorry

OSX 10.6.8 Firefox 30.0 can't open images from google image search results I can't left click on a google image search resultt to open the image. This works fine on Safari so is not a mouse issue. When I tried to ask this question in Firefox when I left clicked on the ASK THIS button nothing happened Originally posted in OS section - Sorry

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Do you otherwise have problems with the mouse in Firefox?

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
andy
andy Question owner
more options

May thanks for your reply. I have tried all of the above and still the same. When I left click an image in google nothing happens. Also the SafeSearch button and the Cog button (options) next to it also do not work.

This only happens when I use google.co.uk. If I use google.com and select an image, the window expands to review the selected image with a black background with a Visit Page and View Image button and related images are displayed.

I just can't understand why this has stopped working in google.co.uk.

Any other ideas? as this is driving me nuts.