Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

On application run of Firefox my firewall blocks access to "mirror.mirror-files.com/tnt2/10252/FindWide_16.ico" and flags it as a 'Mal/HTMLGen-A' threat.

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by BillyBoof

more options

I'm running Sophos Endpoint Protection on my PC and have 2 android devices synced to firefox. Also have LastPass on the PC. I recently installed and then very quickly uninstalled open office (due to adverts from Yula), following that uninstall I used ccleaner to tidy up the registry etc. Need your help with the process of elimination, if its a genuine firefox function then I'll open it up otherwise its time to hunt waskally waabits!

Below is the antivirus log for today (when the issue arose): 20140627 010456 Blocked web request to "mirror.mirror-files.com/tnt2/10252/FindWide_16.ico" for user Bane_2\BillyBoof. 'Mal/HTMLGen-A' has been found at this website, reference ID 124416537. 20140627 011044 Blocked web request to "mirror.mirror-files.com/tnt2/10252/FindWide_16.ico" for user Bane_2\BillyBoof. 'Mal/HTMLGen-A' has been found at this website, reference ID 124416537.

Firewall log (extract): 09:10:45 firefox.exe OUT TCP localhost 49511 IM outbound client connection (TCP) 09:10:44 svchost.exe OUT UDP 10.0.0.138 DNS Allow DNS resolving (UDP) 09:10:44 system OUT TCP 157.56.141.114 HTTPS Browser HTTPS connection 09:10:44 firefox.exe OUT TCP 184.86.223.112 HTTP Browser HTTP connection 09:10:44 firefox.exe IN TCP localhost 49500 Localhost Connection 09:10:44 firefox.exe OUT TCP localhost 49499 IM outbound client connection (TCP) 09:10:41 svchost.exe OUT TCP 157.56.141.114 HTTPS IM outbound client connection (TCP) 09:04:57 firefox.exe IN TCP localhost 49309 Localhost Connection 09:04:56 firefox.exe IN TCP localhost 49290 Localhost Connection 09:04:56 firefox.exe OUT TCP localhost 49289 IM outbound client connection (TCP) 09:04:56 svchost.exe OUT UDP 10.0.0.138 DNS Allow DNS resolving (UDP) 09:04:56 firefox.exe OUT TCP 98.137.250.95 HTTPS Browser HTTPS connection 09:04:56 firefox.exe IN TCP localhost 49296 Localhost Connection 09:04:56 firefox.exe OUT TCP localhost 49295 IM outbound client connection (TCP) 09:04:56 svchost.exe OUT UDP 10.0.0.138 DNS Allow DNS resolving (UDP) 09:04:56 firefox.exe OUT TCP localhost 9050 IM outbound client connection (TCP) 09:04:56 firefox.exe IN TCP localhost 49293 Localhost Connection 09:04:56 firefox.exe OUT TCP localhost 49292 IM outbound client connection (TCP) 09:04:56 firefox.exe OUT TCP 184.86.223.121 HTTP Browser HTTPS connection 09:04:55 svchost.exe OUT UDP 10.0.0.138 DNS Allow DNS resolving (UDP)

I'm running Sophos Endpoint Protection on my PC and have 2 android devices synced to firefox. Also have LastPass on the PC. I recently installed and then very quickly uninstalled open office (due to adverts from Yula), following that uninstall I used ccleaner to tidy up the registry etc. Need your help with the process of elimination, if its a genuine firefox function then I'll open it up otherwise its time to hunt waskally waabits! Below is the antivirus log for today (when the issue arose): 20140627 010456 Blocked web request to "mirror.mirror-files.com/tnt2/10252/FindWide_16.ico" for user Bane_2\BillyBoof. 'Mal/HTMLGen-A' has been found at this website, reference ID 124416537. 20140627 011044 Blocked web request to "mirror.mirror-files.com/tnt2/10252/FindWide_16.ico" for user Bane_2\BillyBoof. 'Mal/HTMLGen-A' has been found at this website, reference ID 124416537. Firewall log (extract): 09:10:45 firefox.exe OUT TCP localhost 49511 IM outbound client connection (TCP) 09:10:44 svchost.exe OUT UDP 10.0.0.138 DNS Allow DNS resolving (UDP) 09:10:44 system OUT TCP 157.56.141.114 HTTPS Browser HTTPS connection 09:10:44 firefox.exe OUT TCP 184.86.223.112 HTTP Browser HTTP connection 09:10:44 firefox.exe IN TCP localhost 49500 Localhost Connection 09:10:44 firefox.exe OUT TCP localhost 49499 IM outbound client connection (TCP) 09:10:41 svchost.exe OUT TCP 157.56.141.114 HTTPS IM outbound client connection (TCP) 09:04:57 firefox.exe IN TCP localhost 49309 Localhost Connection 09:04:56 firefox.exe IN TCP localhost 49290 Localhost Connection 09:04:56 firefox.exe OUT TCP localhost 49289 IM outbound client connection (TCP) 09:04:56 svchost.exe OUT UDP 10.0.0.138 DNS Allow DNS resolving (UDP) 09:04:56 firefox.exe OUT TCP 98.137.250.95 HTTPS Browser HTTPS connection 09:04:56 firefox.exe IN TCP localhost 49296 Localhost Connection 09:04:56 firefox.exe OUT TCP localhost 49295 IM outbound client connection (TCP) 09:04:56 svchost.exe OUT UDP 10.0.0.138 DNS Allow DNS resolving (UDP) 09:04:56 firefox.exe OUT TCP localhost 9050 IM outbound client connection (TCP) 09:04:56 firefox.exe IN TCP localhost 49293 Localhost Connection 09:04:56 firefox.exe OUT TCP localhost 49292 IM outbound client connection (TCP) 09:04:56 firefox.exe OUT TCP 184.86.223.121 HTTP Browser HTTPS connection 09:04:55 svchost.exe OUT UDP 10.0.0.138 DNS Allow DNS resolving (UDP)

All Replies (1)

more options

Not sure why the times on the antivirus log have skewed, here's the screenshot http://imgur.com/pNTI1Qq