This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Nightly stopped working since Saturday 06/28/2014

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

billevy
billevy
more options

I uninstalled, reinstalled, still does not work, Norton keeps removing a 1.js threat. Downloaded Mozilla Firefox, it works, but every time it is deployed asks about add ons, like Norton, media player, etc, I click add XXX then restart Firefox and son on. Then again after deploying It asks you again.

I uninstalled, reinstalled, still does not work, Norton keeps removing a 1.js threat. Downloaded Mozilla Firefox, it works, but every time it is deployed asks about add ons, like Norton, media player, etc, I click add XXX then restart Firefox and son on. Then again after deploying It asks you again.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can check for problems with preferences.

Delete a possible user.js file and numbered prefs-##.js files and rename (or delete) the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in the current Firefox release.