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How do I restore my bookmarks & add-ons with Firefox sync?

  • 2 replies
  • 7 have this problem
  • 5 views
  • Last reply by guigs

rmjb
rmjb
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I had Firefox 30 on my Windows 7 PC before I upgraded to Windows 8. I ensured that Sync was working, then I blew away my Windows install and reloaded with Windows 8. After getting that completed I re-installed Firefox 30 and tried to set up sync. It did not take the password I had saved, so I had to reset my password. After doing that I got a few messages that sync ran into an error. Today however, I get no such messages, but my bookmarks and add-ons have not been restored.

How can I pull my bookmarks and add-on back from Firefox sync? The only other things I did were a Windows backup and a Windows Easy Transfer utility which apparently did not backup my Firefox profile.

I had Firefox 30 on my Windows 7 PC before I upgraded to Windows 8. I ensured that Sync was working, then I blew away my Windows install and reloaded with Windows 8. After getting that completed I re-installed Firefox 30 and tried to set up sync. It did not take the password I had saved, so I had to reset my password. After doing that I got a few messages that sync ran into an error. Today however, I get no such messages, but my bookmarks and add-ons have not been restored. How can I pull my bookmarks and add-on back from Firefox sync? The only other things I did were a Windows backup and a Windows Easy Transfer utility which apparently did not backup my Firefox profile.

All Replies (2)

Luis M Ferrero
Luis M Ferrero
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Hola:

Algunos problemas de Firefox pueden solucionarse si se realiza una "reinstalación limpia". Esto significa que se eliminan los archivos de programa de Firefox y después se reinstala el programa. Estos son los pasos a seguir:

Nota: Quizá debas imprimir o visualizar estos pasos en otro navegador.

  1. Descarga la última versión de escritorio de Firefox desde http://www.mozilla.org y guarda el archivo de instalación en tu ordenador.
  2. Cuando finalice la descarga, cierra todas las ventanas de Firefox (haz clic en Salir desde el menú Archivo de Firefox).
  3. Elimina la carpeta de instalación de Firefox que por defecto se encuentra en una de las siguiente rutas:
    • Windows:
      • C:\Program Files\Mozilla Firefox
      • C:\Program Files (x86)\Mozilla Firefox
    • Mac: Elimina Firefox del directorio de Aplicaciones.
    • Linux: Si instalaste Firefox con el gestor de paquetes propio de tu distribución, deberías usar la misma fórmula para desinstalarlo (consulta Install Firefox on Linux). Si descargaste e instalaste el paquete binario desde la página de descarga de Firefox, simplemente elimina la carpeta firefox de tu directorio de inicio.
  4. A continuación, procede a reinstalar Firefox:
    1. Haz doble clic sobre el archivo de instalación y sigue los pasos que se indican en el asistente.
    2. Cuando el asistente finalice, elige iniciar Firefox directamente cuando pulses el botón de Finalizar.

Por favor, comenta para saber si te ha sido de ayuda.

Gracias.

ADVERTENCIA: No ejecutes un desinstalador de Firefox o de terceros en este proceso, ya que podría eliminar permanentemente todos tus datos de Firefox, incluidas las extensiones, caché, cookies, marcadores, configuración personal y contraseñas guardadas, entre otros. ¡Nada de esto podrá recuperarse a menos que hayas hecho una copia de seguridad en un dispositivo externo!

guigs
guigs
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A clean reinstall may be helpful like mentioned above, however the profile folder is located in: Profile Manager - Create, remove or switch Firefox profiles and Back and Restore Information of Firefox profiles

Unfortunately Sync is not a back up service, but in order to make sure that bookmarks and addons are enabled you can manage the sync account from the about:accounts page and clicking manage.

I hope this helps, and if you have any other issues, please post back with the results or if this helped.