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I created a second email account with a password but when I try to get mail for it and I put in password it says login failed. Why? and how do I fix it.

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  • Last reply by Toad-Hall

marlaburr
marlaburr
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I created second email account (seaoftime@comcast.net) with a Password but when I try to get mail and enter password, it says "Sending of Password did not succeed. Mail server mail.comcast.net responded: login failed". What am I doing wrong?

I created second email account (seaoftime@comcast.net) with a Password but when I try to get mail and enter password, it says "Sending of Password did not succeed. Mail server mail.comcast.net responded: login failed". What am I doing wrong?

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Toad-Hall
Toad-Hall
  • Top 10 Contributor
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Have you logged on to the webmail account using a browser and enabled either Pop or Imap forwarding for that email address?

Have you created a mail account in Thunderbird that uses the chosen webmail forwarding option?

Password - make sure caps lock is not switched - it must be the same password you use to access the webmail account.

check: Tools > account Settings > Server Settings username = full email address

Please post info: In Thunderbird Help > Troubleshooting information click on 'copy text to clipboard' paste info in this question edit /remove all info on fonts and printers.