This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

new street view from new google map release shows black screen

  • 3 replies
  • 37 have this problem
  • 7 views
  • Last reply by ideato

more options

Like OP here https://support.mozilla.org/fr/questions/1002684 I have the same problem:

Using firefox 30.0 on archlinux walking the streets with street view with new google map release suddenly turns into balck screen. Leaving street view make screen ok. Chromium on Linux does not show similar problem on same places (works great). I guess it's due to firefox.

As suggested I create this new question.

Like OP here https://support.mozilla.org/fr/questions/1002684 I have the same problem: Using firefox 30.0 on archlinux walking the streets with street view with new google map release suddenly turns into balck screen. Leaving street view make screen ok. Chromium on Linux does not show similar problem on same places (works great). I guess it's due to firefox. As suggested I create this new question.

All Replies (3)

more options

confirmed on many computers, with same problem using radeon and nvidia drivers.

more options

I'm having similar problems with Street View on openSUSE. For the time being you can try to switch back to the classic Google Maps.

https://support.google.com/maps/answer/3045828?hl=en&ref_topic=3093612

more options

Hello, it is a bug Bug 1034593 - Large clips cause cairo to try to create huge mask surfaces, even when the source and destination are small.

affected linux and win xp, vixed in v32.0a2 version

(please do not comment in bug reports")

thank you