This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How do I remove Vidx from Firefox, there is no resent Firefox button in my troublshoot information!

nkm1
nkm1
more options

Vidx is flooding my browser with ads and constant pop ups, making it impossible to use Firefox. I have googled and found direction to reset Firefox, however it says to use the Reset Firefox button which should come up on the right hand side of the Troubleshooting Information page. I dont have one. Please help. Thanks

Vidx is flooding my browser with ads and constant pop ups, making it impossible to use Firefox. I have googled and found direction to reset Firefox, however it says to use the Reset Firefox button which should come up on the right hand side of the Troubleshooting Information page. I dont have one. Please help. Thanks

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

Why are you using such an old version of Firefox?

The Reset feature was added to Firefox until a later version.

http://www.mozilla.org/en-US/firefox/fx/#desktop