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Cannot send only from AOL accounts, but receive mail!

  • 2 replies
  • 8 have this problem
  • 8 views
  • Last reply by alraune666

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Help DESPERATELY needed!

Problem: Thunderbird installed with 2 different AOL accounts. Can receive, but cannot send as says:

An error occurred while sending mail. The mail server responded: 5.7.1 <dr.marco.carl@aol.co.uk>: Sender address rejected: not owned by user marco.carl. Please check the message recipient

The PC I am trying to install it to is my new desktop PC. Using Win 8.1, Firefox and Thunderbird

MUCH WORSE: I have a notebook, also with Win 8.1, Firefox and Thunderbird AND the same settings as my desktopn, but with the notebook I can send, the desktop not?

How can I fix this? I tried everything, read through hundreds of tips on the I-net, but found nothing! Googlemail works.

Pretty annoying I now write my mails on the desktop, save em as draft and send them off from my notebook.

Hope someone can help me! CHEERS MARCO

Help DESPERATELY needed! Problem: Thunderbird installed with 2 different AOL accounts. Can receive, but cannot send as says: An error occurred while sending mail. The mail server responded: 5.7.1 <dr.marco.carl@aol.co.uk>: Sender address rejected: not owned by user marco.carl. Please check the message recipient The PC I am trying to install it to is my new desktop PC. Using Win 8.1, Firefox and Thunderbird MUCH WORSE: I have a notebook, also with Win 8.1, Firefox and Thunderbird AND the same settings as my desktopn, but with the notebook I can send, the desktop not? How can I fix this? I tried everything, read through hundreds of tips on the I-net, but found nothing! Googlemail works. Pretty annoying I now write my mails on the desktop, save em as draft and send them off from my notebook. Hope someone can help me! CHEERS MARCO

Chosen solution

I'm guessing that you are sending messages from AOL account #1 via AOL account #2's SMTP settings, or vice versa. The address being used to send "from:" doesn't tally with the one expected by the selected SMTP server.

Check under Tools|Account Settings|Outgoing Server (SMTP) to see if you have two distinct AOL settings on the desktop. Compare these with the SMTP settings on the notebook. If you do have two distinct AOL settings for smtp, check that these are correctly declared in the appropriate incoming account settings. Each will name the smtp server it uses.

You could actually have a similar issue with googlemail, but there it will silently superimpose the email address associated with the selected smtp setting, rather than complaining about a mismatch, as AOL appear to do.

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Chosen Solution

I'm guessing that you are sending messages from AOL account #1 via AOL account #2's SMTP settings, or vice versa. The address being used to send "from:" doesn't tally with the one expected by the selected SMTP server.

Check under Tools|Account Settings|Outgoing Server (SMTP) to see if you have two distinct AOL settings on the desktop. Compare these with the SMTP settings on the notebook. If you do have two distinct AOL settings for smtp, check that these are correctly declared in the appropriate incoming account settings. Each will name the smtp server it uses.

You could actually have a similar issue with googlemail, but there it will silently superimpose the email address associated with the selected smtp setting, rather than complaining about a mismatch, as AOL appear to do.

Modified by Zenos

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Hi there, that was it!

I missed the field OUTGOING SERVER in the Account settings box!

Just kept the first one 'default' to 587 and changed the second one 'without default' to 465.

After adding the e-mail extensions to the username given in the outgoing server settings (Roger.Schmitt to Roger Schmitt@aol.co.uk) both aol accounts worked perfectly)!

With my single googlemail account I had no problem as it was a single one.

Many thanks for the excellent TIP!

Modified by alraune666