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Firefox keeps crashing

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by cor-el

Lukas1321
Lukas1321
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When I browse using Firefox for a little while (approx. 30 minutes), it crashes.

OS: Windows 7 Ultimate 32-bit Firefox version 30.0

Last 5 crash reports: bp-8cea30cd-5ce5-452c-8668-20e212140722 bp-a3f2371c-f7b3-4dab-b55f-0e8652140722 bp-9c324d0a-8587-4a7e-a53d-715e52140722 bp-734bdbda-3c84-4c25-9cd2-e5f47b2b90ab bp-d3e4b3b8-7d77-4e58-93ff-8ffe92140722

When I browse using Firefox for a little while (approx. 30 minutes), it crashes. OS: Windows 7 Ultimate 32-bit Firefox version 30.0 Last 5 crash reports: bp-8cea30cd-5ce5-452c-8668-20e212140722 bp-a3f2371c-f7b3-4dab-b55f-0e8652140722 bp-9c324d0a-8587-4a7e-a53d-715e52140722 bp-734bdbda-3c84-4c25-9cd2-e5f47b2b90ab bp-d3e4b3b8-7d77-4e58-93ff-8ffe92140722

All Replies (2)

user633449
user633449
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Please update to Firefox 31 (Update Firefox to the latest release) and then Reset Firefox Refresh Firefox - reset add-ons and settings

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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That are out-of-memory crashes where all available memory is used up.

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need close and restart Firefox after toggling this setting.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window