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After printing with Capture & Print addon, printers won't restore

jbacinti
jbacinti
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When I captured an area to print using this addon version 0.1.9.2 I had to zoom out to enlarge the document to read it. After it printed on 2 different printers, an HP LaserJet 4L and a Brother Color, the printers now when printing from Google Maps print in a very large font and I can't reset them. I've powered them off and on, used every reset function I can find, re-booted my PC and still can't get them to reset to factory default.

While I'm not positive that Capture & Print caused the problem, it was the last thing I was using before this happened. Any ideas?

When I captured an area to print using this addon version 0.1.9.2 I had to zoom out to enlarge the document to read it. After it printed on 2 different printers, an HP LaserJet 4L and a Brother Color, the printers now when printing from Google Maps print in a very large font and I can't reset them. I've powered them off and on, used every reset function I can find, re-booted my PC and still can't get them to reset to factory default. While I'm not positive that Capture & Print caused the problem, it was the last thing I was using before this happened. Any ideas?

All Replies (3)

the-edmeister
the-edmeister
  • Moderator
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Try doing a printer reset in Firefox.

jbacinti
jbacinti Question owner
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I did both the printer reset and then next option of deleting lines in "prefs.js". Neither fixed the issue. Any other ideas?

jbacinti

the-edmeister
the-edmeister
  • Moderator
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You could try posting here - http://forums.mozillazine.org/viewtopic.php?f=48&t=2318993&start=135 - which the developer of Print and Capture lists as his support page for his add-ons.