Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

cannot attach files to email with firefox 31

  • 1 reply
  • 2 have this problem
  • 9 views
  • Last reply by critty

djs51
djs51
more options

using windows xp, firefox 31, gmail try to attach file to email, click on attachment icon (paperclip) and nothing happens. Not pop up, no error, nothing happens. Tried IE and everything worked fine, attached file no problem Have tried FF in safe mode - same problem

Please help, I reeeeeaaaly do not want to use IE

thanks

using windows xp, firefox 31, gmail try to attach file to email, click on attachment icon (paperclip) and nothing happens. Not pop up, no error, nothing happens. Tried IE and everything worked fine, attached file no problem Have tried FF in safe mode - same problem Please help, I reeeeeaaaly do not want to use IE thanks

All Replies (1)

critty
critty
more options

Try allowing pop up windows

Open Menu Options Content (on the top) Click Exceptions... Type mail.google.com in address of website area Click Allow

Try to open attachment window now. Restart FireFox and try adding attachment again.