This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Where can I find the Global Inbox (Unified) setting?

  • 3 replies
  • 8 have this problem
  • 6 views
  • Last reply by a2jc4life

more options

I'm about to go crazy. I've had Thunderbird for years now, and all of my previously-existing accounts are working the way I need/want them to. But it seems that maybe TB has moved/removed an option in an update since then? I've created two new email addresses, and they both have individual inboxes, which I do NOT want. I want everything dumping into a single inbox. As far as I can tell, I have all the OTHER folders (sent, junk, drafts, etc.) set to use the global folder settings, but I can't find the Global Inbox option anywhere.

According to the KnowledgeBase, it's under Server Settings --> Advanced, but I don't see it in there. What am I missing?

I'm about to go crazy. I've had Thunderbird for years now, and all of my previously-existing accounts are working the way I need/want them to. But it seems that maybe TB has moved/removed an option in an update since then? I've created two new email addresses, and they both have individual inboxes, which I do NOT want. I want everything dumping into a single inbox. As far as I can tell, I have all the OTHER folders (sent, junk, drafts, etc.) set to use the global folder settings, but I can't find the Global Inbox option anywhere. According to the KnowledgeBase, it's under Server Settings --> Advanced, but I don't see it in there. What am I missing?

Modified by Wayne Mery

Chosen solution

Did you happen to create the new accounts as IMAP? Global Inbox is only available with POP accounts.

See this article.

http://kb.mozillazine.org/Global_Inbox

Read this answer in context 👍 1

All Replies (3)

more options

Sorry; I thought it was going to prompt me for system details. I'm using Windows 7 and Thunderbird 24.5.

more options

Chosen Solution

Did you happen to create the new accounts as IMAP? Global Inbox is only available with POP accounts.

See this article.

http://kb.mozillazine.org/Global_Inbox

more options

Sure enough, that's what happened. I didn't realize I had anything set up as IMAP, but those two were. Thanks!