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Thunderbird does not download 'sent' e-mails which I sent from another device

  • 5 replies
  • 9 have this problem
  • 61 views
  • Last reply by Zenos

mythopedia
mythopedia
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First off, I love Thunderbird. But:

When I send an e-mail, a copy is stored in the 'sent' folder on my computer. So far, so good. However, when I send an e-mail (using the same Hotmail account) using another device (an iPad), this is NOT downloaded or synchronised with my main computer. The problem is not with Hotmail, because the 'sent' message is correctly stored in the 'sent' folder in Hotmail (accessed via webmail). It's just that Thunderbird does not seem to downloaded messages sent using another device.

I would be very happy if there was a solution to this :-)

Many thanks for any help, Marinus

First off, I love Thunderbird. But: When I send an e-mail, a copy is stored in the 'sent' folder on my computer. So far, so good. However, when I send an e-mail (using the same Hotmail account) using another device (an iPad), this is NOT downloaded or synchronised with my main computer. The problem is not with Hotmail, because the 'sent' message is correctly stored in the 'sent' folder in Hotmail (accessed via webmail). It's just that Thunderbird does not seem to downloaded messages sent using another device. I would be very happy if there was a solution to this :-) Many thanks for any help, Marinus

Chosen solution

You need to add your account to Thunderbird all over again. There is no way in any mail client to convert an account from POP to IMAP

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All Replies (5)

user01229325
user01229325
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Are you using IMAP or POP email? Sounds like you have a POP account or have the account entered in Thunderbird as POP since POP accounts only connect to the Inbox of the email server. You have to use IMAP email to see and sync all folders between multiple devices.

mythopedia
mythopedia Question owner
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Thanks, very helpful indeed - sounds like it may be the solution. But how do I find out whether it's POP or IMAP? In Thunderbird, under 'Server Settings' the Hotmail account is defined as POP (pop-mail.outlook.com). Can I just manually replace that with something like IMAP-mail.outlook.com??

Matt
Matt
  • Moderator
  • Top 10 Contributor
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Chosen Solution

You need to add your account to Thunderbird all over again. There is no way in any mail client to convert an account from POP to IMAP

mythopedia
mythopedia Question owner
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Many thanks, really appreciate the help. However, I now worry that the synchronisation with IMAP means that I cannot delete e-mails on the server while keeping them on my PC. I am uncomfortable leaving all of my e-mails in the 'cloud' and occasionally wish to delete them from the Hotmail server. CAn that be done while keeping them on my PC?

Zenos
Zenos
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Thunderbird provides the Local Folders account for this. This special account stores its contents on your local system (usually your hard disk) and so is independent of any online servers. Move messages there and they are yours to keep.