This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I eliminate the original email from my new message/response?

more options

When I respond to an email, the original text or texts are there as well. How do I send a clean response with none of the thread or historic exchanges?

When I respond to an email, the original text or texts are there as well. How do I send a clean response with none of the thread or historic exchanges?

All Replies (1)

more options

From the Menu Bar select Tools-Account Settings-Composition and Addressing Remove the check from the box to Quote the Original Message

No menu bar with Tools? Press the alt key to make it appear.