error 0xc0000022 when starting Mozilla Firefox
It worked fine Tuesday night, but Wednesday AM Firefox would not open - given error code as above. Tried uninstalling/ restart/ reload with no success. Scanned, no viruses. Ran registry cleaner to clean up bits, but no luck. HP Envy running windows 8.1, Intel i7-4700 MQ CPU@ 2.40 GHz, 98 GB RAM, 64-bit architecture. Haven't had a PROBLEM until now and prefer Firefox to Chrome, but...help?
All Replies (5)
Start Firefox in Safe Mode {web link}
Poke around safe web sites. Are there any problems?
Firefox won't open at all, much less in safe mode. I get the dialog box with the error code, and ff fails to open. Chrome and IE work well, leading me to believe it's some failure in ff code or execution. Not sure how file corrupted, but Norton scan showed no virii and I check weekly. Malwarebytes also showed no issues.
Two things to try;
Start your Computer in safe mode. Then start Firefox. Try Safe web sites.
If running, turn your computer off. Remove any disks and thumb drives that are in your hard drives or ports. Now start your computer but also;
Windows; Press the <F8> key repeatedly. Mac: Hold down the Shift key. Linux; Using the command line, Linux/Unix computers can be booted into various run levels that determine which resources are loaded. For example, "runlevel 1" is typically the equivalent to Windows and Mac safe modes.
When the Boot menu is displayed, release the key you were pressing. You must now choose what mode to use. The most used are;
- Safe Mode; The computer runs with only a minimum set of programs.
- Safe Mode With Networking; Same as above, but with internet access.
Could be related to a Microsoft update. Microsoft ships replacement patch KB 2993651 for KB 2982791