This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

Why does Mozilla Firefox browser not play a video ?

  • 3 replies
  • 2 have this problem
  • 3 views
  • Last reply by adm3rd

paulgrodkowski
paulgrodkowski
more options

When I use Mozilla firefox to go to a certain webpage, the webpage buffers and loads but a video does not play.

if I go the same webpage using a different browser, a video plays once the webpage loads.


Can you help to correct the problem of the webpage not playing the video in Mozilla Firefox ?

Here is the link to the webpage : www.5k2u.com/20816

Thank you,

Paul

When I use Mozilla firefox to go to a certain webpage, the webpage buffers and loads but a video does not play. if I go the same webpage using a different browser, a video plays once the webpage loads. Can you help to correct the problem of the webpage not playing the video in Mozilla Firefox ? Here is the link to the webpage : www.5k2u<i></i>.com/20816 Thank you, Paul

Modified by philipp

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

I see flowplayer playing this MP4 file.

  • http://video.gvovideo.com/video/406/053CgGydT5JvM1.mp4

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
alan_r
alan_r
more options

Looks like spam to me.

adm3rd
adm3rd
more options

I am blown away at just how bad Firefox is now! I thought I was having network problems and then I realized its just firefox. I would be embarrassed If I was one of those responsible for the development of this garbage! I spend way to much time trying to figure out why web pages don't load or get stuck and don't fully load, why video doesn't play and a gamut of other things! I'm embarrassed for you! Way to fuck up a good thing!!!