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Why my computer system is getting automatically restarted twice a day after updation to product version 31.0?

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  • Last reply by FredMcD

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I use mozilla firefox during office hours everyday. Previous version was working fine but after updation system is not at all responding properly and getting restarted once or twice everyday.

I use mozilla firefox during office hours everyday. Previous version was working fine but after updation system is not at all responding properly and getting restarted once or twice everyday.

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What do you mean, is the computer rebooting / crashing? Firefox? Do you get any error messages? Crash reports from Firefox?


We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste that into the "Post a Reply" box. (Please don't take a screenshot of your crashes, just copy and paste the ID's. The below image is just an example of what your Firefox screen should look like)

aboutcrashesFx29

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

Modified by FredMcD