This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Suddenly, my site safety (and do not track) features are grey; site safety is no longer a green shield w/ a checkmark-but grey w/ a ?

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

tlf23
tlf23
more options

I use a paid-version of AVG;

Suddenly, my site safety icon is grey w/ a white question mark; instead of its usual green (shield) w/ a white check mark---- Have you any ideas  ??? for help??

I use a paid-version of AVG; Suddenly, my site safety icon is grey w/ a white question mark; instead of its usual green (shield) w/ a white check mark---- Have you any ideas ??? for help??

All Replies (1)

FredMcD
FredMcD
more options

A number of added toolbars have been known to cause issues with Firefox. Sorry to say that AVG is on the list.

Open the add-ons manager, and disable AVG as a test.