Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox 32.0.1 installed on my Mac OS 10.6.8 and links from Mail no longer open. Click a link and Firefox opens, but the link doesn't appear or activate.

  • 1 reply
  • 15 have this problem
  • 11 views
  • Last reply by TonyHJ

more options

Some users have a similar problem to this, but if FireFox is already open the link from their mail client will activate in FireFox. For me, once I click a link in an email, FireFox immediately becomes the active application, but nothing further happens. FireFox has been the default browser for ages, but I stopped that, and set Safari as the default. Then quitting and re-opening FireFox I re-established it as the default browser, but the problem persists.

Some users have a similar problem to this, but if FireFox is already open the link from their mail client will activate in FireFox. For me, once I click a link in an email, FireFox immediately becomes the active application, but nothing further happens. FireFox has been the default browser for ages, but I stopped that, and set Safari as the default. Then quitting and re-opening FireFox I re-established it as the default browser, but the problem persists.

All Replies (1)

more options

It amuses me that the email that was sent to confirm the posting of this question had a clickable link. Naturally that link did not work. Cutting and pasting it into FireFox allowed me to complete the posting process. Annoying.