Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why are we suddenly receiving two copies of every email, and how do we fix it?

bevandlarryare
bevandlarryare
more options

Two days ago, we started receiving two copies of every email that came into our inbox. Is there some setting that will limit the messages coming in so that we only receive one copy of each message?

Two days ago, we started receiving two copies of every email that came into our inbox. Is there some setting that will limit the messages coming in so that we only receive one copy of each message?

All Replies (1)

user1068417
user1068417
more options

Firefox is simply a web browser, and cannot modify your email. If you are having this problem with Thunderbird, please go here: https://support.mozilla.org/en-US/questions/thunderbird

If you are using Gmail, please go to Google's product forums: https://productforums.google.com/forum/#!forum/gmail