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firefox seems to be blocking links to external applications, in this case Outlook. Can you help?

kazlawrence
kazlawrence
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When I click on the link (eg. mailto;email@domain) in a website nothing happens. If i use Chrome or Explorer the link opens Outlook to send the mail. A friend said 'Must be something to do with the way your browser is setup, maybe blocking links to external applications (outlook etc)' is this correct and how do i fix it please?

When I click on the link (eg. mailto;email@domain) in a website nothing happens. If i use Chrome or Explorer the link opens Outlook to send the mail. A friend said 'Must be something to do with the way your browser is setup, maybe blocking links to external applications (outlook etc)' is this correct and how do i fix it please?

Chosen solution

Perfect - thank you so much!

Read this answer in context 👍 0

All Replies (2)

kenkon
kenkon
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1. Click the menu button. 2. Click "Options". 3. In the window that opens, click "Applications". 4. Find "mailto" in the list. 5. Set the action to "Always ask".

Then, when you click on a "mailto" link, you should be asked what to do, like in this screenshot. For instance, you can choose Outlook.

Does it help?

kazlawrence
kazlawrence Question owner
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Chosen Solution

Perfect - thank you so much!